Richland Sewing Center in Hurst, TX Closed now

Reviews about Richland Sewing Center

• ★ ★ ★ ★ ★

  February 11, 2020, by Beth Moore Collins
  Owners are on hand to give expert advice. Classes are reasonable prices and small enough for lots of individual attention. There is a whole quilt shop inside, as well as sewing and quilting machines, for sale. They also keep up with the latest fabrics and notions. Quality friendships can be made by attending the regular Dec clubs as well as classes and charity events. They specialize in teaching you to use your machine no matter what the brand. I like buying equipment there because they have the majority of the major brands in one location. That way they don't care which manufacturer I chose and can demonstrate all of them, except Bernina (it's next door) so the location is so convenient. They order items for me that they don't stock without an extra fee. They have a concise calendar of events and a discount program. If there is ever any issue the owners handle it promptly. I am very pleased with the value I received for my trade-in to upgrade to a newer model. The owners attend national and international seminars to stay educated on all the machines and products they carry. I could not ask for better service.
• ★ ☆ ☆ ☆ ☆

  December 15, 2019, by Robert Burnett
  My wife just returned from Richland Sewing Center in tears. She is a beginner at sewing and had visited there to buy some additional fabric for a kit she was attempting. She knew she messed it up, but the lady she asked for assistance was incredibly rude telling her she wouldn't help unless they took everything apart which my wife refused to do. It wasn't refusing to help that was the problem, it was raising her voice and making her feel like an idiot. There are two sides to every story and as I understand there was another employee in the store that witnessed this, but under no circumstances should a customer leave feeling like my wife feels now. To add insult to injury my wife purchased the fabric before leaving. It's only $10, but the customer service she received isn't worth a dime. Based on other reviews, this place normally satisfies customers very well. If your a beginner looking for support I would steer clear of this place after 1pm when this lady's shift starts.
• ★ ★ ★ ★ ★

  July 11, 2019, by SHARON CROMWELL
  Hot a presser foot screw for my Singer 221-1 sewing machine. This was absolutely a team for me as the machine wad in it's original carrying case and left under a carport for 3+ years! The ONLY missing part was the screw. It is working and in MINT condition. Everyone was as excited as I was.